Frequently Asked Questions
IS MY ONLINE PAYMENT SECURE?
Yes. We accept payment through Square and PayPal. PayPal uses SSL technology to keep your information safe. Once you elect to checkout, you will automatically be directed away from our website to PayPal. Any personal or payment details that you enter will therefore be entered on the secure PayPal site. We only receive your product selections for purchase, but never your sensitive financial information. Square's network and servers are housed in a secure facility monitored around the clock by dedicated security staff. Card-processing systems adhere to PCI Data Security Standard (PCI-DSS).
DO YOU OFFER FREE SHIPPING?
Yes, we currently offer complimentary shipping on orders over $75 within the United States.
DO YOU SHIP INTERNATIONALLY?
Yes international shipping is available. If you have any questions regarding international shipping, please contact us at kb@kaimorib.com.
WHEN WILL MY ORDER ARRIVE?
Orders will ship via USPS and will take 5-7 business days to arrive.
CAN I CANCEL AN ORDER THAT HAS ALREADY BEEN PLACED?
Orders are processed Monday through Friday, excluding holidays. Orders placed on a Saturday, Sunday or on a holiday will begin processing on the next business day. If you need to cancel an order, please contact us immediately by clicking here. We will make every effort to accommodate your request, but once your order has shipped or is being prepared for shipment, we regret that we are unable to cancel your order.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept payment through PayPal and credit card payment through Square. We do not accept checks, or money orders.
HOW WILL I KNOW IF MY ORDER HAS BEEN RECEIVED?
You will recieve an email confirmation once your order has been successfully received. If for some reason you do not receive an email confirmation upon placing your order, please contact us as soon as possible here.
HOW DO I RECEIVE PROMOTIONAL OFFERS?
Sign up in the footer at the very bottom of every page to join our mailing list and you will be emailed promotional offers and exciting announcements.
WHAT IS YOUR CURRENT PRODUCT OFFERING?
Sign up in the footer at the very bottom of every page to join our mailing list and you will be emailed promotional offers and exciting announcements.
DO YOU SELL SWIMWEAR FOR MEN OR CHILDREN?
At this time, we currently design swimwear exclusively for women, who are our core customer and are the reason why our brand exists -- but you never know what the future may hold!
WHO FOUNDED KAIMORI B.?
Kaimori B. was founded by best friends Dawn and Brittany who joined forces to create the Kaimori B. swimwear brand.
WHAT PROMPTED THE FOUNDERS TO BECOME FASHION DESIGNERS?
Dawn and Brittany were having a hard time finding unique suits to purchase for themselves, so they became motivated to create distinctive styles that would bring out the confidence in the women wearing them.
HOW DID THE KAIMORI B. BRAND NAME ORIGINATE?
We started with a name associated with the word, “ocean” and then created our own unique name from there.
WHERE CAN I BUY THE KAIMORI B. COLLECTION?
The Kaimori B. swimwear line is sold exclusively through our online shop at www.kaimorib.com.
For any additional questions, please contact us here.